When we make up your order all the products are double checked before despatch and leave our premises in perfect condition. Dry goods and bottles are carefully packed. Perishable, fresh and frozen goods can only be delivered to LS postcodes ONLY. Alternativley for large orders or commercial enquiries please contact us on 0113 262 3322 or send an email to firstname.lastname@example.org to make alternative arrangements or to
collect from Casa Mia, 10-12 Stainbeck Lane, Leeds, LS7 3QY
Vouchers are sent by first class post. In case of loss or theft of a voucher no duplicates will be issued. Where vouchers are ordered along with other items, the entire order will be dispatched together using the standard delivery methods as detailed below. We contract various couriers to deliver our products to almost all postcodes in the UK. On the delivery address form, as well as the delivery address, we recommend that you specify an alternative secure location at the delivery address such as "the porch", "the garage", etc - but entirely at your risk. We also ask for the telephone number of the delivery address. All this extra information, which will be retained if you register with us, will help to ensure that your order is delivered on time.
If the driver has to leave the order at the secure location or in exceptional circumstances bring your order back to the depot, he or she will put a card through your letterbox with an explanation and contact details. If you wish to trace your order or have a problem regarding the delivery of your order please do not hesitate to telephone us on 0113 262 3322 or send an email to email@example.com for help.
Buying from Casa Mia Shop is simple, efficient and safe. All our products, whether food, wine or vouchers, are carefully chosen for their quality and value.
Everything you buy from us is despatched in the best possible condition. When you receive your parcel please open it immediately and if there is a fault or damage to the product please contact us as soon as possible, either by email firstname.lastname@example.org or telephone – 0113 262 3322. Lines are open 0900 - 1700 GMT, Monday to Friday.
We will put matters right as quickly as possible and to your entire satisfaction. If you and those who receive your gifts are not entirely delighted with any of our products we replace them or offer a full refund.
This does not affect your statutory rights.